privacy policy

Last updated: December 15, 2024

1. General Provisions

This Privacy Policy governs the processing of personal data of users of the Crossgile service, provided by Crossgile LLC (hereinafter referred to as "Company", "we").

2. Categories of Processed Data

We process the following categories of personal data:

  • Contact information: name, email, phone number, company name
  • Technical information: IP address, browser type, operating system
  • Usage data: activity logs, interface preferences
  • Project data: project content, tasks, comments (when using the service)

3. Processing Purposes

Personal data is processed for the following purposes:

  • Providing and supporting service functionality
  • Technical user support
  • Improving service quality and developing new features
  • Fulfilling contractual obligations
  • Compliance with legal requirements

4. Legal Basis

Personal data processing is carried out based on:

  • Consent of the data subject (GDPR Art. 6)
  • Performance of service contract
  • Legitimate interests of the Company

5. Data Security

The following measures are applied to protect personal data:

  • Data in transit is protected by TLS (HTTPS)
  • Secure transmission via TLS 1.3 protocol
  • Multi-factor authentication
  • Regular backup
  • Access control and activity audit

6. Data Subject Rights

In accordance with GDPR, you have the right to:

  • Receive information about processing of your data
  • Request rectification, blocking or erasure of data
  • Withdraw consent to processing
  • Lodge complaints with supervisory authorities

7. Retention Periods

Personal data is stored for:

  • Contact data — until consent withdrawal or 3 years from last contact
  • Project data — during subscription period and 90 days after termination
  • Technical logs — no more than 12 months

8. Third Party Disclosure

Personal data is not disclosed to third parties, except as required by law or with your explicit consent.

9. Cookies

The website uses cookies for functionality, analytics and personalization. You can disable cookies in your browser settings.

10. Policy Changes

The Company reserves the right to make changes to this Policy. The current version is posted on the website.

11. Contact Information

For questions regarding personal data processing, contact: